Our Critical Case Management team is dedicated to timely authorizations, claims, and appeal resolutions for you, your employees, and their family members. Our specialists apply critical expertise to provide the best support possible when your employees and their families are in need.

Critical Case Management
From time to time, you and your employees are faced with serious medical conditions. This can be a frightening and challenging situation. Our team is capable of delivering the knowledge and experience needed to navigate through these difficult times. From referrals to appeals, we are with your employees every step of the way.

Claims Analysis & Arbitration
As the cost of healthcare continues to rise, erroneous or inaccurate claim processing can result in significant sums of money being incorrectly billed to your employees. This can affect the bottom line for both the employer and the employee, causing stress and confusion. Our team is here to guide and support you and your employees through these complex and challenging situations.

We offer personalized support with:

  • Finding physicians, facilities, or coverage in times of urgent need
  • Balancing the complexity of carrier and provider issues to reach timely outcomes
  • Bilingual on-site and in-house assistance
  • Critical claims management appeals and authorizations guidance
  • Protecting privacy, a dedication reflected by our Health Insurance Portability Accountability Act (HIPAA) certification
  • Appeals & Grievances

Related Articles

Older adult reviewing prescription drug plan documents at home ahead of Medicare Part D changes in 2027.
Understanding Medicare Part D Changes for 2027

The temporary Medicare Part D premium stabilization subsidies are ending after 2026. As a result, some Medicare beneficiaries may see changes to their standalone Prescription Drug Plan (PDP) premiums and coverage options in 2027.

Read More
Person working at a desk, reviewing financial documents and using a calculator near a sunlit window.
ACA Affordability Considerations

Overview of ACA affordability requirements for employer-sponsored health coverage, including annual percentage thresholds, IRS safe harbors (FPL, Rate of Pay, Form W-2), and key factors affecting employee contributions such as flex credits, opt-out incentives, and wellness programs.

Read More
What Seniors Need to Know Before Traveling

As more Americans work longer and delay retirement, international travel is increasingly part of the conversation for employees over age 65. Whether it’s a bucket‑list trip before retirement or extended travel after scaling back work, there’s one critical issue many overlook: health coverage outside the U.S.

Read More

What "covered" should feel like.

Morris & Garritano Insurance
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.