$14,170 in returned premium due to Xmod recalculation from 176% to 156%

CHALLENGE

A client was facing a workers’ compensation claim. Our team routinely scans and reviews each worksheet in the claims documentation for accuracy and, in this instance, caught an error qualifying the client for a recalculation.

RESPONSE

Our Workers’ Comp experts worked behind the scenes to resolve the error at no additional cost or effort to our client. Our team is equipped to handle these sorts of instances and initiated communication with the carrier to begin the necessary processing to come to a positive resolution.

RESULT

A solution was reached with the carrier and our client received a personal communication from their trusted Risk Advisor notifying them of the resolution and credit due back to them.

The client received a $14,170 payment from the carrier.

WHAT WE DO

M&G sees the return of over $100,000 in credit back to our clients each year from experience modification recalculations. With no added stress or work from you, our team of experts has a proven track record analyzing relevant documentation for errors in claim value and coding made by insurance companies that adversely impact our client’s experience modification and ultimately their bottom line.

When it comes to claims, our team is experienced and capable, knowing what to look for and how to navigate the increasingly complex Workers’ Compensation system. We provide support to our client’s internal claim management efforts during the entire process, allowing our clients to have peace of mind knowing we’re in their corner and have their best interests at heart.