
Heather Ross's career journey proves that every experience matters. Read how she found her passion helping clients through insurance claims at Morris & Garritano.

Learn how Kyle Falce’s passion for helping clients and dedication to success have made him a standout team member at Morris & Garritano.
When Kyle Falce joined Morris & Garritano in June 2022, he was ready for a change—not just in role but in approach. After 13 years of insurance experience, much of it spent with a carrier in a consultative role, Kyle wanted to reconnect with clients directly and use his business expertise to make a meaningful impact.
“I was looking to get back to being client-facing,” Kyle says, “to interact with businesses at an executive level and leverage my experience and background in business.” His MBA and years of working with executives prepared him for his current role as a risk advisor for employee benefits, where he could focus on helping businesses navigate complex insurance landscapes.
Kyle’s transition into Morris & Garritano was marked by a deepening knowledge and access to passionate mentorship. During his tenure in his role, Kyle has seen an expansion of his responsibilities. This access and support are qualities he has never encountered elsewhere, and they’re aspects of the company culture he deeply values.
What drives Kyle most, though, is the work itself: taking complex or challenging situations and bringing clarity and savings to clients. “If it’s a challenge, we make it great; if it’s good, we turn it into great,” he shares with enthusiasm. This mission took on new meaning recently when he and his team saved a client company $400,000. The savings, spread across the organization’s 200 employees, underscored for Kyle the real-world impact his role could make. “These are rewarding situations where you know the coffee table conversations in different states are about what Morris & Garritano has been able to do for their employees and families.”
Through a blend of mentorship, collaboration, and his distinct personal drive, Kyle has risen as a leader and a notable asset to the organization. His commitment to learning and dedication to client success have set him apart, making him a trusted advisor and inspiring presence within the company. Colleagues rely on his ability to solve complex challenges and his insight into the industry, seeing him as someone who embodies the agency’s values and commitment to excellence.
Looking ahead, Kyle is energized by the future he sees with Morris & Garritano. “We are in a unique position as one of the most awarded agencies in the country, and we’re still growing,” he says, reflecting on the opportunity this creates for him professionally to grow in what he loves to do. “It’s about building win-win situations for all stakeholders, and I see an incredible opportunity for myself and my clients.”
From the start, Kyle was drawn to Morris & Garritano’s growth-driven culture. In his initial discussions with company executives, he explored whether the agency could match his ambitions and commitment to growth. The leadership reassured him that while they embraced challenges, success would come from working together and staying aligned on goals. This strong foundation of mutual support has become evident in all aspects of his work, from client calls to strategic planning, allowing Kyle to make commitments with the confidence that a dedicated, high-achieving team stands behind him.
In a career characterized by steady progression and meaningful client impact, Kyle’s journey with Morris & Garritano is one of commitment to client success and a shared vision for growth. As he continues to make strides in his role, it’s clear that he’s found his place—where both the challenges and the opportunities are his to shape.